Improving supplier payments through a coordinated procurement rollout.

Client context

The business context.

A fashion company had disparate purchasing processes and systems, weak approval controls and delayed supplier payments. Limited use of agreed buying channels made it difficult to enforce purchasing policy.

The global rollout needed to bring process rules and custom integrations into a common design. Improving the payment process depended on how requests, approvals and invoices moved through the full workflow.

The work

How the engagement was delivered.

• Connect the global design to purchasing behavior

  Steered the rollout around a shared process for approvals, catalog purchasing and procurement support. Kept the business-control requirements connected to the Ariba delivery scope.

• Coordinate integration through the payment process

  Managed the dependencies between custom integration, electronic invoicing and purchasing operations. Focused program steering on the changes needed to shorten the path from purchasing request to supplier payment.

What changed

Faster invoice processing and more consistent purchasing.

The wider program established a common system and automated approvals. Invoice processing became faster, on-time supplier payments increased, and use of catalogs and approved purchasing channels improved.