Service area
Retail e-commerce strategy.
We have shaped retail channel strategies and digital growth plans.
Our experience
How clients have engaged us.
- Prioritized customer segments, categories and digital propositions.
- Compared owned channels, marketplaces and store-supported growth options.
- Assessed acquisition, delivery and returns costs within channel profitability.
- Built an investment roadmap with commercial milestones and accountable owners.
From opportunity to investment.
- Customer priorities and channel roles across owned sites and marketplaces.
- Channel economics covering acquisition, promotions, fulfillment and returns.
- A phased growth plan with investment gates, capabilities and milestones.
