Rail transport · Case study
Resetting a rail operator’s infrastructure and network contracts.
A rail operator reduced outsourced infrastructure and network costs through detailed commercial negotiations and changes to network delivery.
Client context
The business context.
A rail operator reviewed its outsourced data-center, mainframe and site-infrastructure services alongside its network-services contract. The engagement addressed the commercial basis of both supplier relationships.
Infrastructure prices, leased assets and network lifecycle-management charges required different supporting analyses. Negotiation proposals needed to connect commercial requests with the underlying service and resource costs.
The work
How the engagement was delivered.
Rework the infrastructure agreement
Prepared a detailed schedule of proposed terms, supported by benchmarking. Structured several negotiation rounds and involved senior supplier and client leaders in resolving the commercial position.
Address network delivery and charges
Combined software-defined networking with asset-cost benchmarking to reduce lease charges. Renegotiated lifecycle-management costs using the resources required to deliver the service.
What changed
Lower costs across both contract areas.
The engagement achieved 30% savings on the data-center, mainframe and site-infrastructure contract spend, and 20% savings against the network-services baseline.
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